Question 1

What payment methods can I use?

Accepted Answer

You can pay using major debit and credit cards, as well as PayPal. Our online card payments are securely processed through PayPal, and we do not store your card details. We also accept postal orders and cheques, subject to guarantee or clearance.

Question 2

What information do I need to provide at checkout?

Accepted Answer

At checkout, you'll need to provide your delivery address, contact number, and email address. This information helps us verify your address and keep you updated on your order. We do not share your details with third parties. Please ensure all information is accurate to avoid delivery delays.

Question 3

What are the delivery times and costs?

Accepted Answer

Delivery typically takes 4-7 working days. We offer tracked delivery services across all 26 counties in Ireland, including Dublin, Cork, Galway, and Belfast. Additional charges may apply for certain regions. Delivery times may vary during peak seasons or due to unforeseen circumstances.

Question 4

What is the process for returning an item?

Accepted Answer

To return an item, please do so within 14 days of purchase. First, take a photo of the item and email it to us at info@freshsupplyuk.com. Return postage is your responsibility. Once we receive the item, we will inspect its condition. Items bought over 14 days ago are not eligible for return.

Question 5

Do you deliver chicken coops to all counties in Ireland?

Accepted Answer

Yes, we deliver chicken coops, including the Egg Villa Hen House, to all 26 counties in Ireland, covering major cities like Dublin, Cork, Galway, and rural areas. Additional charges may apply for certain regions. Delivery times may vary during peak seasons or due to unforeseen circumstances.